← HomeTrust & Safety
- Remote access should require explicit customer permission.
- Customers should be able to end a remote session at any time.
- Do not request passwords or one-time authentication codes.
- Clearly explain pricing and service scope before paid work starts.
- Use third-party trademarks only to identify relevant products or platforms.
- Direct customers to official providers when a request requires account-specific authority that an independent provider does not have.